General Terms & Conditions

We do NOT charge extra for gratuities, early/late pickups, DFW baggage claim greets, or international arrivals.

7% fuel surcharge (Acct Svc Charge) will be added to all trips.

15% insurance surcharge (SCT) will be added to all trips.

Please add $25 service fee for holiday pickups – applicable to Thanksgiving Day & Christmas Day only.

Client no-shows will be charged in full for flat-rate trips. No-shows for hourly trips will be charged the hourly minimum.

ONE HOUR MINIMUM NOTICE is required for changes, cancellations to sedan and SUV reservations, 72 HOURS notice for limousines, vans, limobuses, and minibuses, and 15 days notice for coach buses. Late cancellations will be handled as a client no-show.

To avoid no-show charge, or in the unlikely event you are unable to locate your driver, clients should not leave designated meeting location before calling 800-759-5555.

A valid credit card is required to book all reservations regardless of final payment method (direct bill or cash).

Due to increased overhead, pricing for group events may vary from prices listed above. Please contact us for a customized quote for your group event.

All prices are subject to change without notice.